Customer Service

MXPX MERCH ARSENAL CUSTOMER SERVICE INFORMATION

After your order has been placed you will receive a confirmation email. From the confirmation email you can check on your order status. Once your order is shipped you will receive an email with the tracking number. Please use this tracking number to access the progress of your package.

For returns, damages, and wrong item sent please email us at the address below.

If there is a mistake on your order, which is our fault, we will send a return label and pay for the reshipment of the correct order. For damages please include photos and a brief description of the damage.

For exchanges and other returns including cancelations you will be responsible for the return shipping cost for the item(s) you decide to send back.

If you choose Media Mail to ship your order it does include tracking but does not include insurance.

All other question and concerns please contact us at the email below.

customerservice@mxpx.com

Returns:

MxPx Merch Arsenal
3099 Chico Way NW
Bremerton, WA 98312
360-555-5555

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HAVING ISSUES CHECKING OUT IN THE STORE?

SO... WHEN PURCHASING ITEMS...

* MAKE SURE YOU ARE NOT LOGGED INTO YOUR ACCOUNT FROM A PREVIOUS TRANSACTION
* IF YOU ARE - LOG OUT BEFORE TRYING TO CHECKOUT

* IF YOU GET THE SPINNING CIRCLE OF DEATH - LOG OUT - THEN GO TO YOUR CART
* CLICK ON THE CHECK OUT BUTTON
* YOU WILL THEN BE ASKED TO LOGIN AGAIN
* LOG BACK IN AND IT SHOULD TAKE YOU TO THE CHECKOUT PAGE